Terms of Service

Last updated: February 16, 2025

Welcome to UMPH. These terms of service outline your rights and responsibilities as a member of our premium beauty treatment platform. By using our service, you agree to these terms.

1. Subscription Terms

1.1. Monthly Subscription: Members pay £200 monthly for access to beauty treatments worth up to £2,400 annually.
1.2. Payment Terms: Subscriptions are billed monthly in advance. We accept major credit cards and debit cards.
1.3. Cancellation: Members may cancel their subscription with 30 days' notice. Any unused treatment value expires upon cancellation.
1.4. Price Changes: We reserve the right to modify subscription prices with 30 days' notice to members.

2. Booking and Cancellation

2.1. Booking: Members can book treatments through our platform subject to clinic availability.
2.2. Treatment Cancellation: Cancellations must be made at least 24 hours before the appointment.
2.3. No-Shows: Missed appointments or late cancellations count against your subscription value.
2.4. Rebooking: Rescheduling is subject to clinic availability and our standard booking policies.

3. Member Conduct

3.1. Clinic Respect: Members must treat clinic staff and facilities with respect.
3.2. Account Sharing: Subscriptions are non-transferable and for individual use only.
3.3. Accurate Information: Members must provide accurate personal and payment information.
3.4. Policy Compliance: Members must comply with individual clinic policies and requirements.

4. Platform Usage

4.1. Account Security: Members are responsible for maintaining account security.
4.2. Platform Availability: We strive for 99.9% platform uptime but don't guarantee uninterrupted access.
4.3. Service Updates: We may modify platform features with reasonable notice to members.
4.4. Data Usage: Member data is handled according to our Privacy Policy.

Questions About These Terms?

If you have any questions about these terms, please contact us at legal@umph.com